Clients are expected to keep their accounts up to date all the times. New accounts must pay for their term of service before service is activated on their account. Receipts are generated on all new accounts the same day the order is setup and included in the setup email.
Cheque, Bank Drafts, Money Order or Cash Accounts must have payments to Raza 15 days before their recurring billing date. In the event that payment is not received one week before their renewal date, service will be discontinued.
All new accounts are emailed a receipt immediately after the account is setup. If you wish to have a receipt mailed to you via postal mail, you will need to contact our billing department to request this.
Cancellations requests MUST be sent at least 7 days before account renewal date.